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Customer Service Our goal is to provide you the best in customer service. We're open 8:00 am to 5:00 pm, eastern time, Monday through Friday. If you have questions or comments regarding Flexospan products, our customer service policies, or our website, please call toll free (800) 245-0396 or (724) 376-7221 or fax us at (724) 376-3864 during regular business hours. Or, complete our online customer request form and we'll contact you as soon as possible. We look forward to serving you. At Flexospan, it's no accident that many of our customers have been with us for as long as we've been in business. We think that's because we're committed to our customers. But don't take our word for it, here's what some of our customers have to say. Our People Make the Difference "Hands down, Flexospan has great service," says Larry Vertefay, president of MR&D, LLC, Enfield, CT, with branches in North Carolina, Tennessee and Georgia. "Flexospan excels in the way it treats its customers and that's because they have 100% good people." For more information, email MR&D or call (860) 749-0256. "I've dealt with the same people for as long as I've been a customer (close to 20 years) and that's important," says Jim White, president of Jim White Metal Products, Inc., Rochester, NY. "I really enjoy doing business with Flexospan. They're always fair." Read a more in-depth statement from Jim here. Email Jim or call him at (716) 293-2500. Quality Counts "I chose Flexospan because of the quality of the workmanship and service," says Tom Smith, president of Liberty Self Stor, Mentor, Ohio. "Plus, they're very good people to work with. I've been very satisfied. If there's a problem, they solve it within a day or two." Liberty Self Stor has 20 storage facilities throughout Ohio and New York and focuses on developing new properties. You can email Liberty Self Stor, or call them at (877) 222-7867. "They offer the best building for the money," says John Gilliland, president of Moove-In Self Storage, Lancaster, PA. "There are several reasons for this. The building materials and design are superior. The products are made locally, they provide on-time deliveries and above all, Flexospan has excellent customer service." Here's a more in-depth statement from John. Email John or call him at (717) 779-0804. "The quality of the buildings" is one reason Mike Mangiarelli, owner of Wilmington Mini Storage, New Castle, PA, chose Flexospan 10
years ago, when he built his first building. The other is that Flexospan will assist in arranging the building construction. As Mangiarelli says,
"There are lots of companies that will sell materials for the building, but then it's up to you to find your own people to build it. Flexospan can
do the whole job." You can reach Wilmington Mini Storage at (724) 656-8800.
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